Why is the discount tile not working on Shopify POS?

Created by Diana Navasardyan, Modified on Fri, 16 Jan at 8:03 AM by Diana Navasardyan

If the discount tile is not appearing or working on Shopify POS or Shopify Go mobile devices, make sure the discount is published to the Point of Sale sales channel.

Go to your Shopify Admin → Discounts page, find the discount created via our app that you want to enable the tile for, and select it using the checkbox on the left — like in this example: 


Check the box Point of Sale and click Publish.


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